Important Information About Our Services
An appointment is a binding commitment to a time slot for a personal or virtual consultation. It does not replace emergency medical care and can be canceled at any time for urgent complaints by visiting the nearest emergency room. The practice reserves the right to cancel appointments in the event of repeated unexcused absences.
As part of the appointment booking process, we collect your name, telephone number, and email address. This data is used exclusively for appointment organization and will be deleted in accordance with the GDPR after a maximum of six months, unless a statutory retention period applies. Data is not shared with third parties.
No. Our practice offers video consultations in addition to in-person office hours, but remains a traditional medical practice with a fixed location. Telemedicine services are subject to the same professional and data protection standards as an in-person visit.
Patient information includes all general, non-treatment-specific content regarding procedures, opening hours, services, and contact options. It does not replace individual medical advice or information prior to a procedure. For specific health questions, please contact your treatment team directly.
The term "healthcare system" refers to the organizational and administrative framework of medical care – i.e., practice management, appointment logistics, and communication structures. It does not include promises of healing, therapy recommendations, or medication information.
Honest feedback from everyday practice
“Since I started booking my appointments online, I save a lot of time. The SMS reminders are very reliable – I haven't missed an appointment since.”
Thomas Handler“The digital patient intake before the visit significantly reduced waiting time. I was able to fill out all the documents comfortably from home.”
Helena Zach“As a working patient, I appreciate the flexible booking options, even in the evening. This makes the practice seem much more modern and better organized.”
Christian Huber MBA.“The secure messaging channel for test results and questions works perfectly. Finally a data protection-compliant alternative to WhatsApp.”
Wolfgang FranzDigital appointment management with calendar integration, automatic reminders, and a simple booking form for your practice website. Ideal for getting started with digital patient communication.
Expands the basic package with a secure patient portal, encrypted messages, and the ability to provide findings and consent forms digitally. Includes GDPR-compliant document management.
Fully integrated solution with interfaces to common practice management systems, a central dashboard for multiple locations, and advanced analysis functions to optimize your capacity utilization.
All packages can be individually adapted to your practice size. Personal consultation will help you find the optimal configuration.
From appointment scheduling to patient records – our platform supports you with well-thought-out features that noticeably ease your daily practice routine.
Patients book appointments independently – around the clock. The system captures available time slots from your practice management system and confirms immediately. No phone congestion, no double bookings.
Reduce no-shows by up to 40%. Your patients receive a reminder via email or SMS 24 hours before the appointment. The message includes date, time, and practice address.
All relevant data – findings, medication plans, previous findings – stored centrally and in compliance with GDPR. Access only for authorized staff, with a complete audit log.
Exchange messages and documents with patients via an encrypted portal. No open emails, no insecure messengers. Simple, fast, and legally compliant.
Keep track of everything: utilization, waiting times, most common diagnoses – all at a glance. The data can be exported as a PDF and used for quarterly reports.